|By BPL on December 21, 2007 - See all my reviews|
|I am the Manager here at the lofts, and I appreciate your feedback. However, I do believe that some of the things you mentioned in your review were a little exaggerated, and other statements you made were somewhat misinformed. |
As with any new business starting up there are always some bugs that need to be worked out.
So with that being said, I will start first with the noise issue you brought up. We all realized very early on that there was a noise issue in the building. I pushed very hard to do the renovations needed to fix this issue, and worked very diligently to get bids from contractors, as well as drum up the $75k+ it took to do the job. We started on fixing this problem as early as we possibly could, and today the construction crew only has three more apartments to soundproof before this job is complete. As with any apartment, however, you are never going to have an apartment that is "COMPLETELY" soundproof. I am sure any apartment manager at any complex in town would agree with that statement. I do assure that this issue has been addressed, and it has been months since I have received a noise complaint from any of my residents.
Issue number two that you mentioned was that the place was trashy. When we first opened the lofts an independent contractor was hired to perform the tasks of keeping the premesis clean. During the period of time when the job was contracted out I was not happy with the quality of work being done. This was not completely the fault of the contractor, however, but most likely a combination of poor quality work, and what we could afford to pay at the time. However, since August we have employed an in house daily janitor. Now that we employ a on site custodial staff, I would argue that the condition of the lofts is much better.
In your review you mentioned that the cause of this is that the people who reside here do not clean up after themselves, garbage leaks on the carpet, and etc. This is not an issue at all with Management or Staff. We do our best to keep the Lofts clean, but as you know we can't physically be everywhere at one time.
I would also argue that since this was posted in September, most of those individuals that were the cause of the mess have been evicted from the property. In October I evicted a total of 7 apartments full of people, and since then the atmosphere has changed dramatically.
Also you are correct that we cannot discriminate in accepting anyone who has the qualifications to reside here (nor would we want to discriminate against anyone), due to something called the Fair Housing Laws (you might have heard of them). This property is operated under Section 42 meaning that is technically a Tax Credit property. This means that the MAJORITY, of the apartments in this building are set aside to provide affordable housing to median income families. Without our Tax Credit Program this project would not have been possible to undertake at all, and therefore, would mean there would be no lofts at all. I would also argue that during this period of "messyness", for the most part it was not the Tax Credit people who were the cause of it. As for the comment regarding safety, I myself have never once felt unsafe, and have never receieved a complaint from any of my residents that they felt unsafe. The Buhrman Pharr Lofts is a community where most residents know most of the other people in the building, and I would argue that they get along well with each other.
As for your comment about plants, decoration, and modern art, I completely agree. I am sure that once we get done with construction, and the budget begins to allow for such things it will be addressed. However, if you have any particular artwork you would like to see displayed in the lofts you are welcome to bring it by, and I will happily display it the foyer or atrium to be viewed.
I do agree that the lofts have not yet reached their full potential. Every new business goes through some growing pains, but all of the issues named here, have either already been adressed, or are currently being addressed. If anyone would like to come see for yourself feel free to call me, and schedule a time to come view the lofts for yourself.